Your Partner
in Transit

The app riders love.
The platform agencies trust.

Let's talk

220+

agency
customers

8 M

monthly users
around the world

monthly users around the world

US and Canadian
riders use Transit app

4.6

average
app store rating

average  app store rating

Guide

Give riders the easiest, breeziest tools to navigate your network with our full-featured rider app.

Royale for Agencies

Fare Payment

Detour Management

Microtransit & Micromobility

Guide

Give riders the easiest, breeziest tools to navigate your network with our full-featured rider app.

Royale for Agencies

Fare Payment

Detour Management

Microtransit & Micromobility

Guide

Give riders the easiest, breeziest tools to navigate your network with our full-featured rider app.

Royale for Agencies

Fare Payment

Detour Management

Microtransit & Micromobility

Inform

From future network changes to winter storms, make sure mission critical comms reach more riders.

Targeted Marketing Campaigns

Emergency Communications

Network Change Previews

Inform

From future network changes to winter storms, make sure mission critical comms reach more riders.

Targeted Marketing Campaigns

Emergency Communications

Network Change Previews

Inform

From future network changes to winter storms, make sure mission critical comms reach more riders.

Targeted Marketing Campaigns

Emergency Communications

Network Change Previews

Listen

Become a data-powered agency with in-app surveys and benchmarking reports.

Rate-My-Ride

CX Benchmarking Surveys

Precise Rider Feedback

Listen

Become a data-powered agency with in-app surveys and benchmarking reports.

Rate-My-Ride

CX Benchmarking Surveys

Precise Rider Feedback

Listen

Become a data-powered agency with in-app surveys and benchmarking reports.

Rate-My-Ride

CX Benchmarking Surveys

Precise Rider Feedback

COLUMBUS
Lansing
SPRINGfield
minneapolis
KANSAS CITY
Dayton
santa monica
BOSTON
Lakewood
san bernardino
TROIS-RIvières

pinellas county
calgary
cincinatti
cleveland
OAKLAND
SAN ANTONIO
CHICAGO
MINNESOTA
ST LOUIS
LéVIS
MONTEREY
SAGUENAY

Blissful navigation is just the beginning

Riders turn to the Transit app every day to get around their cities.
Agencies use Transit's tools and dashboards to enhance service, fine-tune operations, and improve their data.

Give riders the
Royale treatment

Riders expect more than an app that “works.” They demand perfection. We come pretty close.

We’ve spent 10+ years building riders’ most helpful trip-planning companion. The result: a rider-ready app that can go from RFP to Riders’ Front Pockets in just 6 weeks.

Learn more

Integrations that
riders actually use

Contactless payments. Mobile ticketing. On-demand microtransit. Plus bikeshare, scooters, and taxis, too. We work with local governments and transit systems so riders can discover how to seamlessly plan and pay.

Our flexible approach uses open, industry-wide integration standards to bring multiple modes into perfect alignment for your customers.

Get your message
to the right audience

Whether you’re letting the entire city know about a fare-free day or telling night bus riders about an upcoming schedule change, Transit can be your most powerful distribution channel.

We’ve got your back with in-app banners and push notifications that put your important messages directly in the hands of your riders. Outreach has never been so easy.

Keep your finger
on the pulse with rider feedback

When it comes to rider feedback, timing is everything. Rate-My-Ride asks riders quick questions when they’re most relevant to their trip.

We collect hundreds of thousands of answers every month tagged to specific stops, vehicles, and routes — helping agencies pinpoint changes that matter to riders.

Learn more

Data, dashboards and desktops, oh my!

A whizz-bang web trip planner, agency tools for days, and APIs to power any tool you can imagine — Transit is so much more than an app.

See all our tools

Get in touch

Everything agencies need
to deliver happy riders

Everything agencies need to deliver
happy riders

Customer Experience

Transit Technology

Marketing

Operations

Riders’ most beloved app

The rider's journey begins long before they step onto the bus. Transit is riders’ favorite tool to help them plan their trip from start to finish, navigate their city, and fall in love with their transit agency.

Start the feedback loop

Transit’s Rate-My-Ride intercept survey supports decision making about everything under the transit sun. Pair it with our quarterly benchmarking surveys to see those short-term efforts turn into long-term impacts.

Let us lighten the load

We’re adding to your riders’ toolkit, not your support team’s workload. We’ll arm your team with super simple how-tos and FAQs, plus our in-house support team is on hand to help with the most perplexing rider problems.

Riders’ most beloved app

Start the feedback loop

Let us lighten the load

Customer Experience

Transit Technology

Marketing

Operations

What agencies
are saying

"I know I’m biased, but this app is great! I can see my contribution stats, route-level ratings, and best of all—the real-time feed actually reflects what’s happening on the street. The team behind the scenes is keeping the data clean, consistent, and responsive. When real-time is trustworthy, riders feel confident getting where they want to go, and that’s the whole objective."
– Aimee Reichert, Chief Performance Officer at Lane Transit District
“Investing in a service like Transit provides a benefit to our local community that extends beyond our local service area. When traveling to other communities, riders will be able to use the same app to plan trips using public transit as they do at home. Using a familiar tool in an unfamiliar location can ease some of the stress associated with taking public transit.”
– Paul Mattern, Sunline Transit Agency Chief Planning Officer
“Hearing from our riders is essential to knowing how and where we need to improve. We are excited to not only make our transit information easier to access but to give riders another avenue for providing feedback.”
– Lesley Kandaras, Metro Transit General Manager
"I know I’m biased, but this app is great! I can see my contribution stats, route-level ratings, and best of all—the real-time feed actually reflects what’s happening on the street. The team behind the scenes is keeping the data clean, consistent, and responsive. When real-time is trustworthy, riders feel confident getting where they want to go, and that’s the whole objective."
– Aimee Reichert, Chief Performance Officer at Lane Transit District
“Investing in a service like Transit provides a benefit to our local community that extends beyond our local service area. When traveling to other communities, riders will be able to use the same app to plan trips using public transit as they do at home. Using a familiar tool in an unfamiliar location can ease some of the stress associated with taking public transit.”
– Paul Mattern, Sunline Transit Agency Chief Planning Officer
“Hearing from our riders is essential to knowing how and where we need to improve. We are excited to not only make our transit information easier to access but to give riders another avenue for providing feedback.”
– Lesley Kandaras, Metro Transit General Manager
"I know I’m biased, but this app is great! I can see my contribution stats, route-level ratings, and best of all—the real-time feed actually reflects what’s happening on the street. The team behind the scenes is keeping the data clean, consistent, and responsive. When real-time is trustworthy, riders feel confident getting where they want to go, and that’s the whole objective."
– Aimee Reichert, Chief Performance Officer at Lane Transit District
“Investing in a service like Transit provides a benefit to our local community that extends beyond our local service area. When traveling to other communities, riders will be able to use the same app to plan trips using public transit as they do at home. Using a familiar tool in an unfamiliar location can ease some of the stress associated with taking public transit.”
– Paul Mattern, Sunline Transit Agency Chief Planning Officer
“Hearing from our riders is essential to knowing how and where we need to improve. We are excited to not only make our transit information easier to access but to give riders another avenue for providing feedback.”
– Lesley Kandaras, Metro Transit General Manager
"I know I’m biased, but this app is great! I can see my contribution stats, route-level ratings, and best of all—the real-time feed actually reflects what’s happening on the street. The team behind the scenes is keeping the data clean, consistent, and responsive. When real-time is trustworthy, riders feel confident getting where they want to go, and that’s the whole objective."
– Aimee Reichert, Chief Performance Officer at Lane Transit District
“Investing in a service like Transit provides a benefit to our local community that extends beyond our local service area. When traveling to other communities, riders will be able to use the same app to plan trips using public transit as they do at home. Using a familiar tool in an unfamiliar location can ease some of the stress associated with taking public transit.”
– Paul Mattern, Sunline Transit Agency Chief Planning Officer
“Hearing from our riders is essential to knowing how and where we need to improve. We are excited to not only make our transit information easier to access but to give riders another avenue for providing feedback.”
– Lesley Kandaras, Metro Transit General Manager

"I know I’m biased, but this app is great! I can see my contribution stats, route-level ratings, and best of all—the real-time feed actually reflects what’s happening on the street. The team behind the scenes is keeping the data clean, consistent, and responsive. When real-time is trustworthy, riders feel confident getting where they want to go, and that’s the whole objective."
– Brad Nixon, OC Transpo Program Manager, Customer Technology Systems
“Investing in a service like Transit provides a benefit to our local community that extends beyond our local service area. When traveling to other communities, riders will be able to use the same app to plan trips using public transit as they do at home. Using a familiar tool in an unfamiliar location can ease some of the stress associated with taking public transit.”
– Paul Mattern, Sunline Transit Agency Chief Planning Officer
“Hearing from our riders is essential to knowing how and where we need to improve. We are excited to not only make our transit information easier to access but to give riders another avenue for providing feedback.”
– Lesley Kandaras, Metro Transit General Manager
"I know I’m biased, but this app is great! I can see my contribution stats, route-level ratings, and best of all—the real-time feed actually reflects what’s happening on the street. The team behind the scenes is keeping the data clean, consistent, and responsive. When real-time is trustworthy, riders feel confident getting where they want to go, and that’s the whole objective."
– Brad Nixon, OC Transpo Program Manager, Customer Technology Systems
“Investing in a service like Transit provides a benefit to our local community that extends beyond our local service area. When traveling to other communities, riders will be able to use the same app to plan trips using public transit as they do at home. Using a familiar tool in an unfamiliar location can ease some of the stress associated with taking public transit.”
– Paul Mattern, Sunline Transit Agency Chief Planning Officer
“Hearing from our riders is essential to knowing how and where we need to improve. We are excited to not only make our transit information easier to access but to give riders another avenue for providing feedback.”
– Lesley Kandaras, Metro Transit General Manager
"I know I’m biased, but this app is great! I can see my contribution stats, route-level ratings, and best of all—the real-time feed actually reflects what’s happening on the street. The team behind the scenes is keeping the data clean, consistent, and responsive. When real-time is trustworthy, riders feel confident getting where they want to go, and that’s the whole objective."
– Brad Nixon, OC Transpo Program Manager, Customer Technology Systems
“Investing in a service like Transit provides a benefit to our local community that extends beyond our local service area. When traveling to other communities, riders will be able to use the same app to plan trips using public transit as they do at home. Using a familiar tool in an unfamiliar location can ease some of the stress associated with taking public transit.”
– Paul Mattern, Sunline Transit Agency Chief Planning Officer
“Hearing from our riders is essential to knowing how and where we need to improve. We are excited to not only make our transit information easier to access but to give riders another avenue for providing feedback.”
– Lesley Kandaras, Metro Transit General Manager
"I know I’m biased, but this app is great! I can see my contribution stats, route-level ratings, and best of all—the real-time feed actually reflects what’s happening on the street. The team behind the scenes is keeping the data clean, consistent, and responsive. When real-time is trustworthy, riders feel confident getting where they want to go, and that’s the whole objective."
– Brad Nixon, OC Transpo Program Manager, Customer Technology Systems
“Investing in a service like Transit provides a benefit to our local community that extends beyond our local service area. When traveling to other communities, riders will be able to use the same app to plan trips using public transit as they do at home. Using a familiar tool in an unfamiliar location can ease some of the stress associated with taking public transit.”
– Paul Mattern, Sunline Transit Agency Chief Planning Officer
“Hearing from our riders is essential to knowing how and where we need to improve. We are excited to not only make our transit information easier to access but to give riders another avenue for providing feedback.”
– Lesley Kandaras, Metro Transit General Manager

"I know I’m biased, but this app is great! I can see my contribution stats, route-level ratings, and best of all—the real-time feed actually reflects what’s happening on the street. The team behind the scenes is keeping the data clean, consistent, and responsive. When real-time is trustworthy, riders feel confident getting where they want to go, and that’s the whole objective."
– Aimee Reichert, Chief Performance Officer at Lane Transit District
“Investing in a service like Transit provides a benefit to our local community that extends beyond our local service area. When traveling to other communities, riders will be able to use the same app to plan trips using public transit as they do at home. Using a familiar tool in an unfamiliar location can ease some of the stress associated with taking public transit.”
– Paul Mattern, Sunline Transit Agency Chief Planning Officer
“Hearing from our riders is essential to knowing how and where we need to improve. We are excited to not only make our transit information easier to access but to give riders another avenue for providing feedback.”
– Lesley Kandaras, Metro Transit General Manager

"I know I’m biased, but this app is great! I can see my contribution stats, route-level ratings, and best of all—the real-time feed actually reflects what’s happening on the street. The team behind the scenes is keeping the data clean, consistent, and responsive. When real-time is trustworthy, riders feel confident getting where they want to go, and that’s the whole objective."
– Aimee Reichert, Chief Performance Officer at Lane Transit District
“Investing in a service like Transit provides a benefit to our local community that extends beyond our local service area. When traveling to other communities, riders will be able to use the same app to plan trips using public transit as they do at home. Using a familiar tool in an unfamiliar location can ease some of the stress associated with taking public transit.”
– Paul Mattern, Sunline Transit Agency Chief Planning Officer
“Hearing from our riders is essential to knowing how and where we need to improve. We are excited to not only make our transit information easier to access but to give riders another avenue for providing feedback.”
– Lesley Kandaras, Metro Transit General Manager

See how agencies use
Transit to help their riders

See how agencies use Transit to help their riders

Shining a light on Metro Vancouver’s bus stops
Gloomy bus stops? Not on TransLink’s watch.
Read the case study
Rate-My-Ride
How hearing what riders have to say makes public transit better for everyone.
Read the case study
Unplanned TTC bus and streetcar diversions now tracked in Transit
First-of-its-kind app functionality in Transit automatically detects and displays detours as they happen.
Read the case study
CTDOT renews statewide sponsorship of Royale after year-long pilot
Becomes latest statewide transportation agency to grant Royale to all riders as part of investment in customer experience.
Read the case study
SEPTA’s rider-centric approach to network redesign
How Philadelphia riders helped SEPTA deliver the city's best bus network in decades
Read the case study

Shining a light on Metro Vancouver’s bus stops
Gloomy bus stops? Not on TransLink’s watch.
Read the case study
Rate-My-Ride
How hearing what riders have to say makes public transit better for everyone.
Read the case study
Unplanned TTC bus and streetcar diversions now tracked in Transit
First-of-its-kind app functionality in Transit automatically detects and displays detours as they happen.
Read the case study
CTDOT renews statewide sponsorship of Royale after year-long pilot
Becomes latest statewide transportation agency to grant Royale to all riders as part of investment in customer experience.
Read the case study
SEPTA’s rider-centric approach to network redesign
How Philadelphia riders helped SEPTA deliver the city's best bus network in decades
Read the case study

Let’s help riders
love public transit

We partner with agencies that care about delivering the best possible transit service.
If that’s you, let’s talk. Contact us directly by email or through the form below.

We partner with agencies that care about delivering the best possible transit service. If that’s you, let’s talk. Contact us directly by email or through the form below.

Guide

Guide

Guide

Inform

Inform

Inform

Listen

Listen

Listen

180+ Transit Agency Partners

Blissful navigation is just the beginning

Give riders theRoyale treatment

Integrations thatriders actually use

Get your messageto the right audience

Keep your fingeron the pulse with rider feedback

Keep your fingeron the pulse with rider feedback

Data, dashboards and desktops, oh my!

Everything agencies needto deliver happy riders

Everything agencies need to deliverhappy riders

Riders’ most beloved app

Start the feedback loop

Let us lighten the load

Riders’ most beloved app

Start the feedback loop

Let us lighten the load

What agenciesare saying

See how agencies useTransit to help their riders

See how agencies use Transit to help their riders

Shining a light on Metro Vancouver’s bus stops

Rate-My-Ride

Unplanned TTC bus and streetcar diversions now tracked in Transit

CTDOT renews statewide sponsorship of Royale after year-long pilot

SEPTA’s rider-centric approach to network redesign

Shining a light on Metro Vancouver’s bus stops

Rate-My-Ride

Unplanned TTC bus and streetcar diversions now tracked in Transit

CTDOT renews statewide sponsorship of Royale after year-long pilot

SEPTA’s rider-centric approach to network redesign

Let’s help riderslove public transit

Request a demo

Give riders the
Royale treatment

Integrations that
riders actually use

Get your message
to the right audience

Keep your finger
on the pulse with rider feedback

Keep your finger
on the pulse with rider feedback

Everything agencies need
to deliver happy riders

Everything agencies need to deliver
happy riders

What agencies
are saying

See how agencies use
Transit to help their riders

Let’s help riders
love public transit